Return & Refund Policy

At Knotking, we hope every purchase delights you. However, if you’re not fully satisfied, you can initiate a return within 30 days of receiving your order.

Return Requirements

To qualify for a return:

  • Ensure the item is in its original, unused condition.
  • Keep the item in its original packaging.
  • Include the receipt or proof of purchase.
  • Note: Final sale and non-returnable items are not eligible for returns.

Steps to Return an Item

  1. Contact for an RMA Number
    Contact our support team at contact@knotking.shop to get a Return Merchandise Authorization (RMA) number. This helps us track your return and process it swiftly.
  2. Prepare Your Return
    Pack the item in the original packaging with the RMA number clearly written on the outside. Be sure to include the proof of purchase.
  3. Shipping Your Return
    Send your package to either of these locations:

    • Vietnam Address: 152 W Duncan St Columbus, OH 43202
    • US Warehouse:
    • Note: Return shipping costs are the customer’s responsibility.

Refund Timeline

Upon receipt, our team will inspect your returned item. Once approved, your refund will be initiated to your original payment method. Processing times may vary based on your bank.

Have Any Questions?

Please don’t hesitate to contact us at contact@knotking.shop. We’re here to support you!

Thank you for choosing Knotking we look forward to exceeding your expectations.